Can I cancel my booking?

Yes, but keep in mind that cancellations made less than two (2) days prior to arrival are subject to 50% charge.

Will a security deposit be required upon check-in?

The hotel requires an incidental deposit that may be settled through cash or G-Cash upon check-in.

What payment methods are accepted?

We accept cash and G-Cash as payment.

Do you accept credit cards?

While we currently do not accept credit cards, we are working towards implementing this payment option in the near future. Your convenience is important to us, and we strive to provide a seamless and hassle-free experience for our guests. Thank you for your understanding, and we look forward to offering credit card payments soon.

Can I book on someone else’s behalf?

Yes, you can book on behalf of someone else.

Does the online rate include breakfast?

Yes, we do have breakfast included in our online offerings! All rates can be accessed here. With our best rate guarantee, our direct online rate is definitely more favorable than online travel agencies such as booking.com, Agoda, and Expedia. Simply opt for our Best Available Rate (with breakfast).

Where can I make a reservation?

For room reservations at Blue Harbor Hotel, please email blueharborhotel@gmail.com or visit www.theblueharborhotel.com. Direct bookers enjoy a best rate guarantee and other exclusive perks.

Are smoking rooms available?

We are sorry, but Blue Harbor Hotel rooms are strictly non-smoking. There will be a cleaning fee of PHP 10,000 levied per incidence of smoking. For our guest’s comfort, there are designated smoking areas outside the hotel.

Do kids stay free?

Yes, kids 6 years old and below are allowed to stay free-of-charge. The number of kids may vary depending on the room type.

Can I change my room type upon check-in?

Yes, but such requests are subject to room availability, applicable charges, and rate difference at the time of check-in.

Are extra beds available? 

At our establishment, we prioritize comfort and quality rest. While we don't offer extra beds, rest assured, our existing accommodations are meticulously designed to ensure your stay is as delightful as possible. If there's anything else we can assist you with to enhance your experience, please don't hesitate to let us know. We're here to make your stay exceptional.

Are guests allowed in the hotel room?

Guests are allowed to visit the room. However, for overnight stays beyond the capacity of each room, there will be an extra person surcharge.

Do I have privacy in my room?

For rooms, we have an electronic “Do Not Disturb” button located by the door next to “Make up Room” button. For suites, a physical door tag is provided to hang outside your door to serve the same purpose. You may also request the front desk to take messages for you during this time.

Can I control the temperature in my room?

While we currently do not have individual temperature control in the rooms, we are exploring options to implement this feature in the future. In the meantime, our staff are available to assist you with adjusting the temperature in your room to ensure your comfort during your stay. Thank you for your understanding, and we appreciate your patience as we work towards enhancing our amenities for our guests' convenience.

What bath amenities do the rooms have?

Explore our signature bath and body collections designed to rejuvenate your body and mind. Your rooms are provided with towels and toiletries based on the number of registered occupants.

What is the standard voltage of a room?

The electricity is at 220 volts /60 hertz.

Can I add an extra bed in my room?

Your comfort is paramount to us. While we strive to accommodate all requests, unfortunately, adding an extra bed to your room is not feasible at this time. However, rest assured that our existing amenities are curated to provide you with a serene and rejuvenating stay. Should you require any further assistance or have additional inquiries, please do not hesitate to reach out. We are committed to ensuring your experience with us exceeds your expectations.

Does my room have an induction cooker?

Induction cookers are available for your convenience within all suite rooms.

Is an iron and an ironing board kept in the rooms?

While we currently do not provide irons and ironing boards in the rooms, we understand the importance of maintaining a neat appearance during your stay. Please feel free to contact our front desk, and we will be happy to arrange for an iron and ironing board to be delivered to your room promptly. Your comfort and satisfaction are important to us, and we are committed to ensuring you have everything you need for a pleasant stay. Thank you for your understanding.

Does my room have a safe deposit box?

Absolutely! Ensuring the security of your belongings is paramount to us. Indeed, our Suite Room comes equipped with a safe deposit box, providing you with peace of mind throughout your stay. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. We're dedicated to making your stay with us both comfortable and secure.

Will I be safe during my stay?

We would like to reassure you that we maintain strict security at the hotel on a 24-hour basis.

Does my room have a washing machine?

While our rooms do not come equipped with a washing machine, we understand the importance of laundry facilities during your stay. We are pleased to inform you that there is a convenient laundry shop located nearby where you can easily take care of your laundry needs. Our staff can provide you with directions and assistance in utilizing these services to ensure your stay remains comfortable and convenient. Thank you for your understanding, and we hope you enjoy your stay with us.

How do I make a restaurant reservation?

Simply email blueharborhotel@gmail.com or dial +63966 883 0048 and we will be happy to assist you.

Can I request Ice?

This is available upon request.

Can I request for In-room dining?

Your satisfaction is our priority. While we don't offer in-room dining services, we're delighted to recommend Nanay Goya Restaurant, where you can indulge in a culinary journey that promises to delight your taste buds.

Where are you located?

Our hotel is located at San Antonio Calapan City, Oriental Mindoro. Near Calapan Port.

How far is Calapan Port Passenger Terminal?

The Calapan Port Passenger Terminal is conveniently located just a 7-minute walk away from our hotel. You'll find it within easy reach, allowing for convenient access to transportation options and nearby destinations. If you have any further questions or need assistance, our staff are always here to help.

Are there any banks Nearby?

While there are no banks in close proximity, you can conveniently access banking services by visiting the city proper, which is easily accessible from our location. Our staff will be happy to provide you with directions and assistance to the nearest banking facilities. Thank you for your understanding, and we are committed to ensuring your stay with us is as convenient and comfortable as possible.