1.Rates are quoted in Philippine Peso
2. Full payment should be settled by check in through the following:
(a) via Cash or GCash at Front Desk
(b) via Online Payment Link to be sent by Reservation team
3. Valid Government ID with photo or passport must be presented at Front Desk upon check-in.
4. Standard check-out time is 12 NN; Check-in time is 2 PM. Early check-in and late check-out may be requested at the Front Office (subject to availability). If available, charges may apply.
5. Night extensions are subject to availability.
6. Booking revisions must be arranged through our Reservations Office.
7. Room rate(s) is/are subject to adjustment based on prevailing rates during new travel date(s).
8. Guests who opt to pay at the point of check-in have to inform the reservations team if their estimated time of arrival is beyond 6 PM. Otherwise, the hotel reserves the right to release unpaid rooms at 6 PM.
9. Cancellation Policy: At Blue Harbor Hotel, we prioritize flexibility and understanding. Guests are granted a generous 2-day window for cancellations or amendments, with a 50% refund provided. Beyond this period, refunds are not applicable. We appreciate your understanding and cooperation in adhering to our policy. Should you require any further clarification or assistance, please don't hesitate to contact us. Your satisfaction is our utmost priority.
10. No Show: Guest who does not arrive within twelve (12) hours of the check-in date and time of the Hotel will be charged the total amount of room reservation.
11. During peak season and holidays, all reservations are required to be guaranteed. Our reservations team will request for prepayment via Online Payment Link, Gcash at least 7 days prior to check-in in order to guarantee the reservation. Blue Harbor Hotel reserves the right to cancel the reservation in the event of failure to submit prepayment prior to the deadline.
12. Deposit Policy: Requires a 50% initial payment.
13. The Hotel Keepers Act of the Philippines is applicable
